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LK Mediation Services

Workplace mediation from a different perspective

Resolving conflict;
re-building collaboration across the UK

Workplace conflict creates stress, upset, and strained relationships. Avoid the heartache and disruption – use workplace mediation to get your business back on track.

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How does workplace mediation help?

Used in the early stages of conflict, mediation’s a quick, impartial approach to resolving an issue. It gets all parties talking and you’ll often reach a resolution in as little as a day.

And the cost of engaging the right mediator far outweighs the productivity and management time you’ll lose if you wait until later. Think of it like stretching before exercise. Not always seen as the top priority, but used correctly, it significantly limits your risk of serious injury.

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Lizanne Mediation Services

Choosing the right mediator

Effective mediation requires rapport. With you as the employer and, more importantly, with the parties in conflict.

You need the right chemistry to encourage people to share their stories and get to the heart of the issue. So the mediator you choose has to be able to empathise with your employee’s situation and seek amicable and agreed resolutions that work for them and the business.

But that only happens if you find someone they can relate to. Often mediators start in Legal or Human Resources. They’ve never experienced stacking shelves, managing teams, working shifts or even being made redundant. So that’s why my clients choose me – I’ve done all those things and provide a different perspective to their concerns.

Meet your mediator

LK Mediation Services

Complementary services

Develop effective communication through behavioural profiles, action plans, and coaching support

Learn more

Mediation Services

Find help to resolve employee issues, communicate tough messages and manage emotional reactions.

Learn more

Mediation training

Understand mediation and how to use it effectively in your business through fully accredited courses

Learn more

Conflict Coaching

Develop skills and knowledge to move difficult situations forward, with or without engaging all parties

Learn more

Need support to solve conflict in your workplace?

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Resolving conflict; re-building collaboration

Latest Videos

Learn more about mediation and how it can work in your business.

Leading a team in the Midst of Conflict

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Mediation Videos

Testimonials

    "As an HR professional, I have engaged a number of external mediators over the years, and I can confidently say that Lizanne stands out for her professionalism, depth of experience, and thoughtful, balanced approach. She brings a calm and highly skilled presence to even the most complex workplace situations. For any manager navigating sensitive or high-stakes conflict, time spent in mediation with Lizanne is a truly valuable investment.

    We have received excellent feedback from our team members who attended her sessions.    "

    E. Wells

    Busuu

    "Lizanne was great, I was very anxious before the meeting but she carefully structured the process and engaged positively to put me at ease. She ran the mediation meeting really positively, leading to a good outcome."

    Nik

    Finance Director at ACEO LIMITED

    "Lizanne has created very friendly atmosphere supporting an open discussion. She encouraged us to see each other’s point of view and facilitated joint decisions. It felt good to be able to settle our differences and see how we can work together as a team."

    LM

    Finance Director at ACEO LIMITED

    "We used recently LK Mediation Service in our company. Lizanne's great communicator and even a better listener, all of which makes her an outstanding mediator. 5/5."

    S Magni

    Finance Director at ACEO LIMITED

    "I have loved working on the colour profiling workshop, particularly with the rest of the sales and marketing team. Since reading my own analysis, I have reflected a lot on the type of person I am and how I come across to others. Discovering what my colleagues prioritise themselves and seeing, sometimes a vast contrast to myself ( but not to mention the similarities too), I now feel I don’t simply understand them better but have a newfound respect for how they approach and respond to group projects. There has been a real change in our team dynamic since. I have noticed us refer to our colours a lot and find that we have all enjoyed discussing our analysis in further detail, essentially getting to know each other on a deeper level. The biggest takeaway is that, although we have different strengths and various ways of working, it’s very easy to stop and think before sending an email and adapting to a particular person’s style of communication. Knowing this information has been an invaluable insight to our sales and marketing department. In many ways, it has made us a more patient, empathetic, and a productive team."

    P Platt

    Finance Director at ACEO LIMITED

    "The whole process was really interesting. It’s definitely motivated me to think more about how actions and behaviours can be perceived – particularly by those with different personality types. The workshop was also very useful to see the spread of types across our team and how this corresponds to our motivations, behaviours, and overall approaches. The exercises were great in helping to identify what the broader patterns actually mean alongside methods of adaptation. It was also quite simply a fun and engaging exercise to be a part of and gave us the opportunity to discuss some ‘bigger picture’ ideas as a team. For me, speaking to lots of external stakeholders as part of my day to-day role, I will also take away a lot of this knowledge to help me identify where adjusting communication styles will be beneficial in making new and longstanding connections."

    P Platt

    Finance Director at ACEO LIMITED

    "Just to follow up on our session this morning, I just wanted to say I thoroughly enjoyed our meeting. Honestly, the way you probed, empathised, and enquired was first class. I look forward to our next session and working again with you".

    Charles Bignell

    Finance Director at ACEO LIMITED

    "Many thanks for your outstanding chair of this mediation"

    Charles Bignell

    Finance Director at ACEO LIMITED

    "The journey we undertook was undeniably challenging, yet Lizanne and Sarah were attentive listeners, guiding us with great care. The team's feedback has been positive, making this experience a significant and positive leap forward. Your patience throughout the process has been truly appreciated. Thank you for your invaluable support!"

    iiaa

    Finance Director at ACEO LIMITED

    "Excellent mediation skills, a very useful day that has really helped me personally moving forward"

    M.Wilson

    Finance Director at ACEO LIMITED

    "I wanted to thank you, although it was an exceptionally challenging process, I personally found it a positive step forward and really appreciated your intervention"

    Charles Bignell

    Finance Director at ACEO LIMITED

    “The 6 day mediation training I have recently attended with Sarah and Lizanne was excellent. Such a good mix of learning the foundations, space for reflection, role play (lots of them!), feedback, learning from observing and learning through doing. Sarah and Lizanne managed to regularly find the sweet spot of supporting me to practice approaches that were out of my comfort zone, but I never never felt out of my safety zone. The feedback that was shared was specific, constructive and tailored to each of us, and this helped build my confidence and skills as the course progressed. The case examples, based on real life situations, helped to bring the training to life, and gave a real feel of how mediation can unfold in the real world, with space to explore the challenges that may arise and ways to get back on track. I also loved observing both their styles, and came away with a deeper appreciation for the value of proactively working with conflict as a core part of supporting healthy teams. I have been on a wide range of training in my work as a clinical psychologist I couldn’t recommend this training, and both mediators, highly enough."

    Dr. Olivia Donnelly

    Consultant Clinical Psychologist & lead for Staff Psychology Service

    "I would like to say a massive thank you to Lizanne. I thoroughly enjoyed having her on the practical/role play sessions. Lizanne was also very supportive throughout the sessions and provided me with detailed and informative feedback.  She provided clear feedback on what I had done well on and where I required improvement. I would highly recommend Lizanne especially those who seek further knowledge and wish to develop their skills and wish to set up their business. Thank you Lizanne and I look forward to staying in touch with you!"

    Nurun Choudhury

    Lead for the UEL Legal Advice Centre and Trainee Solicitor

    "Lizanne was very supportive and patient during mediation training. Mediation is not for the faint hearted, but she made the tasks less complicated with her constant guidance and encouraging facial expressions. I have gained much confidence, as well as another crucial skill which I intend to utilise in the near future."

    Olubumni Onafuwa

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